Do you have any queries about bullion, investment or our services? Our team is here to help.
View Help & AdviceCustomer Support
For all enquiries regarding existing orders, new orders, or account-related matters, don't hesitate to get in touch with our customer service team.
- Email: admin@tradingbullion.com
- Telephone: 0121 523 6006
- Monday – Friday: 8:30 AM – 5:30 PM
- Saturday & Sunday: 8:30 AM – 4:30 PM
Sales
If you would like further information about our products or services, please contact us using the details below.
- Email: sales@tradingbullion.com
- Telephone: 0121 523 6006
- Monday – Friday: 8:30 AM – 5:30 PM
- Saturday & Sunday: 8:30 AM – 4:30 PM
Our Premises & Trade Counter
Address
Trading Bullion Ltd42A Poplar Road
Solihull
B91 3AB
Store Opening Hours
| Monday – Friday | 8:30 AM – 5:30 PM |
| Saturday & Sunday | 8:30 AM – 4:30 PM |
Visiting Our Trade Counter
Please note that if you are attending our trade counter to buy or sell, you must provide two forms of identification:
- One form of photographic ID (e.g. passport or photocard driving licence)
- One proof of address (e.g. utility bill or bank statement dated within the last three months)
Failure to provide the required documentation may prevent us from completing your transaction.
If you are planning to visit us to make a purchase, please call us 1–2 days prior to your journey to avoid any disappointment. Appointments to buy, collect, or sell at our trade counter can be arranged in advance by telephone.
Please note that we work with multiple suppliers, and items shown as "in stock" on our website may not necessarily be available at the trade counter at the time of your visit.
If you're unable to find the information you need, please contact us and we'll gladly help.
Saturday & Sunday, 8:30 AM – 4:30 PM